At the Willow Park Lodge, our residents and their loved ones come first. We love to hear from residents, their friends and family about their experience at our homes.
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My elderly mother has been a resident at Willow Park Care Home, Dover for about two years and I have nothing but praise for the place. The premises are modern and purpose-built. Her room is big, well furnished with a large, en-suite toilet/shower/wet room. There is every facility including day rooms, a restaurant and a cinema. But the most pleasing thing about the home is the quality of the staff. I have found all of them, reception, management, carers and cooks, fantastic in the way they are looking after my mum. I witness genuine affection for my mother from them and mum has nothing but praise for them all. The peace of mind that I can enjoy because I know how well my mum is being looked after is priceless. It is wonderful to not have to worry about Mum's state of mind and welfare. They have coped with this awful Covid pandemic professionally and provided safe facilities for me to visit Mum every week throughout it. Mum has enjoyed her 100th and 101st Birthdays whilst she has been a resident here.
Son of Resident
My grandad has only recently been transferred to Willow Park Lodge and we are so overwhelmed as a family how lovely the staff are, providing a high standard of care, respecting privacy and dignity. The home itself is like a 5-star hotel, every member of staff we have come across are all so friendly and the management team have welcomed us with open arms. Thank you all for putting our minds at rest and doing a lovely job caring for our loved one.
Granddaughter of Resident
The care given to my aunt was compassionate, professional, caring and kind. At the end of her life, my aunt and her family were treated with kindness and dignity. Her spiritual needs were met which meant a great deal to the whole family. We will be eternally grateful to the staff for the care our aunt received.
Niece of Resident
All the staff have been friendly and very helpful. I enjoy the singing group and gardening and everyone is very easy to talk to. I feel fortunate to be living here.
Resident
Mum’s mobility and confidence have improved considerably since entering Willow Park. Consequently, she has lost the anxiety which was making her life so miserable. I can attribute these improvements to the care and dedication of the staff who are very professional and caring.
I can’t put too much emphasis on how proactive and caring they are - they make Mum and the family feel that she really matters.
Daughter of Resident
My uncle came to live at Willow Park Lodge in March this year. The staff are really caring and very professional and look after him fantastically well. The accommodation and food are amazing and this home is more like a 5 Star hotel than a residential home. I would recommend it to anyone.
Niece of Resident
Carehome.co.uk Reviews
The Lodge is always clean and the facilities are great. There are also lots of activities for the residents to take part in and enjoy.
Granddaughter of Resident, Willow Park Lodge published on June 6, 2018
It has a friendly, caring atmosphere and the staff are always happy, which makes it a lovely home for all of the residents and visitors.
Daughter of Resident, Willow Park Lodge published on November 13, 2017
